SCN GmbH

BPM for managers and analysts

Seminar / Training BPM for Managers and Analysts

Understanding business processes

  • What is a business process
  • Types of business processes
  • Unified Modeling Language (UML)
  • Business Process Modeling (BPMN)
  • Use Cases
  • An incremental process for modelling

Life cycle of process improvement

  • Composition of the team
  • Integration with the development life cycle
  • The process improvement life cycle and radical vs. incremental improvement

Defining business processes

  • Business use case diagrams
  • Business Use Cases and Business Actors
  • Modelling hi-level and group processes
  • Business process modelling workshop (case study)
  • Mapping into system requirements
  • System Use Cases

Mapping of actors and use cases

  • Mapping of activities
  • Mapping of business scenarios
  • Mapping of Business Workers
  • Mapping the Business Entity Model
  • Mapping Workshop

Preliminary process evaluation

  • External factors
  • Identification of core and supporting processes
  • Definition of improvement objectives
  • Identification of customers and stakeholders

Business Process Models

  • Advantages and disadvantages of different modelling techniques
  • Components of a process model
  • Introduction to use case scenarios
  • Business objects
  • Workflow mapping

Modelling of current processes

  • Interviews and focus groups
  • Modelling of conditions, triggers, events and business rules
  • Levels of abstraction
  • Tips and techniques for modelling
  • Knowing when to stop

Analysing activities

  • Identifying value adding activities
  • Analysing workflow patterns and constraints
  • Dynamic analysis - simulation
  • Identifying opportunities for improvement
  • Modelling new processes

Quantification of processes

  • Deciding what to measure and how much
  • Measuring customer satisfaction
  • Measuring performance
  • Measuring efficiency
  • Analysing current processes

Generating new ideas

  • Documenting alternatives
  • Integrating performance measurement mechanisms
  • Capturing and presenting process knowledge
  • Managing the modelling process

Putting the new business process models into practice

  • Mapping to system requirements
  • Policies and procedure manuals
  • Models as tools for change management
  • Process management

Selection of methods/tools

  • Method evaluation and selection and adaptation
  • Modelling and simulation tools
  • Workflow management tools
  • Intranets and Extranets
  • Process and knowledge management tools

Requirements

No prerequisites

This seminar has the level "Administration / Basic".

If you are not sure whether this course is the right level for you, you can check this with the trainer in advance.

We conduct this seminar online for you. You can book the training as a public seminar or as a company seminar. The practical exercises are carried out in our Remotelab and make up 40-50 percent of the seminar.

Your contacts

  • Promise Akachukwu Kelechi

    E-Mail:
    Phone: +234 1 227 9218

  • Peter Chidiebere Ugochukuw

    E-Mail:
    Phone: +234 1 227 9218

  • Raphael Chukuwgozie Ndubuisi

    E-Mail:
    Phone: +234 1 227 9218

What makes our seminars different?

We offer seminars with a high practical relevance. The contents and exercises are geared to your daily tasks in the company and completely dispense with advertising references to other products of the software manufacturer.

All our training courses are manufacturer-independent. This enables us to offer critical considerations of the products themselves and comparisons with competitors of the manufacturer in the seminar. The course contents are our own and derived from the practical experience of our trainers in projects.

Of course, the contents of company seminars can be individually adapted to your needs. Please do not hesitate to contact us.

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Duration 2 Days, approx. 6h/Day
1. Day: 10:00 Clock, more from 09:00 Clock
Price ₦ 471.844,00 plus VAT.
Seminar documents Original documentation of the manufacturer on data carrier / download / weblink
Certificate of attendance yes, of course
Barrier free access Available at most locations
Catering Cold / hot drinks, lunch (optional vegetarian) - not for company and online seminars
Support 3 calls included in the seminar price
Methods Lecture, demonstration, practical exercises on the system
Seminar types With trainer on site: Public or in-house - Alternatively orderable as webinar
Implementation guarantee yes, from 2 participants, max. 8 participants, Details

Choose a free date for Aba













Duration 2 Days, approx. 6h/Tag
1. Day: 10:00 Clock, more from 09:00 Clock
Price ₦ 1.305.100,00 plus VAT.
Seminar documents Original documentation of the manufacturer on data carrier / download / weblink
Certificate of attendance yes, of course
Barrier free access Available at most locations
Catering Cold / hot drinks, lunch (optional vegetarian) - not for company and online seminars
Support 3 calls included in the seminar price
Methods Lecture, demonstration, practical exercises on the system
Seminar types With trainer on site: Public or in-house - Alternatively orderable as webinar
Implementation guarantee yes, from 2 participants, max. 8 participants, Details

Enter your preferred date for Aba



Duration 2 Days, approx. 6h/Tag
1. Day: 10:00 Clock, more from 09:00 Clock
Price ₦ 471.844,00 plus VAT.
Seminar documents Original documentation of the manufacturer on data carrier / download / weblink
Certificate of attendance yes, of course
Barrier free access Available at most locations
Catering Cold / hot drinks, lunch (optional vegetarian) - not for company and online seminars
Support 3 calls included in the seminar price
Methods Lecture, demonstration, practical exercises on the system
Seminar types With trainer on site: Public or in-house - Alternatively orderable as webinar
Implementation guarantee yes, from 2 participants, max. 8 participants, Details

Please select a free date