- Seminar / Training
- Management
- Customer Service
- Conflict Management
- Transition from University to Industry
- Kanban Basics
- Strategic Management
- Strategic Planning in Practice
- Strategic Thinking
- Statistical Thinking for Decision Makers
- Quality Management for Suppliers
- Strategic Development: Thinking, Planning, Managing and Leading
- Market Forecasting
- Managing remote teams
- McKinsey 7s-Modell
- Lean Management for the Service Industry
- Lean 5S
- Lean Management in Manufacturing
- Lean IT
- Lean Distribution: Implementing Lean in Distribution, Logistics and Supply Chain Operations
- Lean 5S for non-manufacturing purposes
- Kotter's 8-Step Model
- KAIZEN
- Integrated Risk and Corporate Management
- Management and Team Development
- Seminar / Training
- Management
- Customer Service
- Conflict Management
- Transition from University to Industry
- Kanban Basics
- Strategic Management
- Strategic Planning in Practice
- Strategic Thinking
- Statistical Thinking for Decision Makers
- Quality Management for Suppliers
- Strategic Development: Thinking, Planning, Managing and Leading
- Market Forecasting
- Managing remote teams
- McKinsey 7s-Modell
- Lean Management for the Service Industry
- Lean 5S
- Lean Management in Manufacturing
- Lean IT
- Lean Distribution: Implementing Lean in Distribution, Logistics and Supply Chain Operations
- Lean 5S for non-manufacturing purposes
- Kotter's 8-Step Model
- KAIZEN
- Integrated Risk and Corporate Management
- Management and Team Development
Strategic Development: Thinking, Planning, Managing and Leading
Seminar / Training Strategic Development: Thinking, Planning, Managing and Leading
Strategic thinking
- The meaning of 'strategic
- Three core areas of business strategy
- Process, Content Context
- Process for linking the three core areas
The challenges of leadership
- Management and leadership
- Theories of leadership
- Expectations of leaders and their employees
- Recognising leadership traits
- What makes a good leader?
- Inspiration, impact and charisma in leadership versus the "loner
- Transformational leadership
Establishing a vision
- Mission' vs. 'Vision
- Why strategic plans fail and how to avoid failure
- Agreeing a robust vision
- The need for clarity and measurability
- Gaining acceptance for the vision
Becoming strategic
- Strategic planning and thinking
- Developing techniques for strategic thinking
- Communication
- Identifying critical skills needed for success
Analysing the current business environment and influences
- External environments
- The general environment
- What are the main influences
- Business cycles Product/service
- Customer analysis
Organisational analysis
- The holistic approach
- Silo problems
- Cross-organisational assessment
- Assessment:
- Finance, human resources, operations, systems, style
Motivation & Change Management
- Motivation Theory
- Practical Motivation
- Money as a motivator
- Agents of change
- Resistance to change
- The DREC curve
- Approaches to change management
Defining the strategy
- Turning vision into reality
- Creating a strategic movement
- Developing strategic options
- Strategy implications
- Identifying stakeholders
- Cross-organizational buy-in
- Potential areas of conflict
- Debunking objections
Projects and measuring success
- New projects vs. business as usual
- The need for KPM's
- Approaches to measurement
- Using the scorecard approach
- Key business drivers and traceability
- Hard & soft measures
- Establishing a metrics framework
- Project tracking
- Risk reporting
The implementation process
- Resource allocation, strategic planning and control
- Planning tools
- Objectives
- Tasks
- Communication
- Resource allocation
- Resource characteristics
- Team structure
- Projects vs. 'Business as Usual
Managing strategic change including conflict management
- The need for conflict - is it healthy?
- Conflict as a problem
- The causes of conflict
- Managing, mitigating and/or avoiding conflict
- The impact of change and managing the effects
- Selling the benefits of change to the organisation
- Minimising the downside
- Keeping the plan on track
Assessing your team
- Preparatory work
- Personnel files
- Work records
- Other colleagues
- Meetings
- Discussion groups & forums
Dealing with people
- Leadership styles
- Behavioural styles
- Cultural style of the Bank
- Bank and management style
- Your personal style
- Meetings
- One-to-one meetings
- Overcoming resistance
- Dealing with your own bosses
- Selling issues and challenges to your team
Communication skills
- Different styles
- Business/management style
- Oral, written, electronic
- Encourage two-way communication
- Encourage esprit de corps
- Use "top down" directives
- Dealing with resistance
Leadership styles
- Textbook definitions
- Your preferred style
- Your institutional style, your boss's style
- What works best for your department
- What works best for your team
The role of a manager
- The step from team member to manager
- The role in making sure my team achieves team goals
- Making sure the team is continually improving
- Managing the whole role - time management & effective goal setting
- Presence as a leader - what a leader looks like
- The impact of leadership behaviour - on the team, on each team member
- The focus of the effective supervisor
Dealing with problems
- Dealing with informal, semi-formal and formal problems
- Methods of problem solving
- Seeking help and guidance
- Solution
- Forwarding
Motivation
- Basic motivational factors
- Creating the right environment
- Carrot and stick approach
- Caring
- Patronage
Delegation
- The art of delegation
- When to delegate
- Monitoring
- Avoiding overkill
- Monitoring
- What is trade finance?
Staff appraisals
- Importance
- Objective
- Compensation considerations
- Appraisal
- Encouragement and guidance
- Dealing with weaknesses
Conflict & Resolution
- Main causes
- Methods for resolution
- Involve management
- Dealing with challenges to your authority
- Formal procedures
Requirements
no prerequisites
This seminar has the level "Administration / Basics".
If you are not sure whether this course is the right level for you, you can check this with the trainer in advance.
We conduct this seminar online for you. You can book the training as a public seminar or as a company seminar. The practical exercises are carried out in our Remotelab and make up 40-50 percent of the seminar.
Your contacts
-
Promise Akachukwu Kelechi
E-Mail:
Phone: +234 1 227 9218 -
Peter Chidiebere Ugochukuw
E-Mail:
Phone: +234 1 227 9218 -
Raphael Chukuwgozie Ndubuisi
E-Mail:
Phone: +234 1 227 9218
What makes our seminars different?
We offer seminars with a high practical relevance. The contents and exercises are geared to your daily tasks in the company and completely dispense with advertising references to other products of the software manufacturer.
All our training courses are manufacturer-independent. This enables us to offer critical considerations of the products themselves and comparisons with competitors of the manufacturer in the seminar. The course contents are our own and derived from the practical experience of our trainers in projects.
Of course, the contents of company seminars can be individually adapted to your needs. Please do not hesitate to contact us.
- Implementation guarantee - Implementation guarantee for two or more participants
- Mobile classrooms - the ideal complement for company seminars
- Free support - for questions after the seminar
- Delivery on account - no prepayment required
- Interview with the trainer / quality assurance - get to know and assess the trainer in advance
- Clarify seminar requirements - review your knowledge with the trainer
- Assistance with travel costs - we cover part of the costs of hotel accommodation
- Meals - all day cold / hot drinks and a full lunch in the restaurant
- Location of training centres - always centrally located and easily accessible
- Discount - we have attractive prices, take advantage of our additional discounts
- Remotelabs - rent our Remotelabs for your own seminars or as a complement to your company seminars
Prestations de service
Nous vous proposons des séminaires très pertinents sur le plan pratique. Le contenu et les exercices sont axés sur vos tâches quotidiennes dans l'entreprise et évitent totalement les références publicitaires à d'autres produits du fabricant de logiciels.
Toutes les formations que nous proposons sont indépendantes du fabricant. Cela nous permet d'offrir des observations critiques sur les produits eux-mêmes et des comparaisons avec les concurrents du fabricant dans le séminaire. Le contenu des cours nous est propre et découle de l'expérience pratique de nos formateurs dans le cadre de projets.
Bien entendu, le contenu des séminaires d'entreprise peut être adapté à vos besoins. N'hésitez pas à nous contacter.
Réservation
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